A tune-up is appropriate when your computer is properly functioning but seems a little sluggish. Many customers book regular tune-ups a few times a year - depending on your usage - to keep their computer in top-top shape. It's best to prevent problems rather than waiting until you have one to deal with.

A Computer Tune-up service with My Help Guy includes the following services: • Increasing the speed and performance of your computer • Performing system cleanup and defragmentation • Getting rid of any unnecessary programs • Cleaning up physical hardware • Virus removal (extra charges apply)

If a technician finds a virus on your computer and your Computer Tune-up service ends up requiring virus removal, you may have to pay extra charges, but you will be notified beforehand so it's not a surprise. The good news is that MyHelpGuy.com can help you remove the virus with our Virus Removal service.