Question 1

Will my tech show me how to use my new computer?

Accepted Answer

Your MyHelpGuy.com technician makes sure that your computer is functioning properly and ready to use. You can ask your tech specific questions about how it works. If you would prefer to have an hour's worth of hands-on help, you can book a computer training session for just $99.

Question 2

What is included in a Computer Installation & Setup with MyHelpGuy.com?

Accepted Answer

When you book a Computer Installation and Setup with MyHelpGuy.com, your tech will: • Perform system updates • Remove unwanted programs • Help you setup user accounts • Test software and hardware functionality • Optimize computer start-up • Setup your user profiles • Help with syncing a printer, an external hard drive, a speaker, or an additional monitor

Question 3

How to find a Computer Installation & Setup service near me?

Accepted Answer

When you book a Computer Installation and Setup service, a My Help Guy technician in your area will be assigned to you.

Question 4

How much does a Computer Installation & Setup cost with MyHelpGuy.com?

Accepted Answer

The base price for a Computer Installation and Setup with MyHelpGuy.com is $99. An additional $20 charge applies if your computer is still in the box.

Question 5

How do I set up Windows 10 on my new computer?

Accepted Answer

Essentially, after getting everything plugged in, including the monitor, keyboard and mouse, which MyHelpGuy.com can help you with, all you need to do is follow the prompts to configure Windows 10 to suit your preferences. If you need a more comprehensive overview of how to use Windows 10, you can book a computer training session with MyHelpGuy.com.

Question 6

How do I set up email on my new computer?

Accepted Answer

Setting up email on your new computer varies depending on the type of email client you're using, such as Microsoft Outlook, or if you prefer to access email through a web browser. MyHelpGuy.com offers an Email or Online Account Setup or Support service to help you configure email settings on either your desktop or mobile device.

New Computer Setup